Microtec
Customer
Support
We’ve Got You Covered
Whether you need to order and replace a spare part, train a new operator or book a service visit, we’ve got you covered. Our aftermarket department offers a variety of services so that you can keep running at full potential.
Microtec Support Contacts
Microtec Customer Support Hotlines are in service 24/7:
SWEDEN
T +46 13 460 51 12
FINLAND
T +358 10 208 5500
GERMANY
T +49 8031 2821010
RUSSIA
T 8 800 550 7226
Preventive Service
Regular maintenance is important for keeping your operation running smoothly and with minimum downtime.
Repair visits
Repair visits are scheduled when there’s an issue we determine needs on-site service to be solved.
Spare Parts
When needed, we will provide you with original spare parts to ensure the uptime of your operation.
Tuning & Optimization
During a tuning visit we work to uncover that extra potential in your operation and tune your scanner to maximum efficency.
Software functions
We have an extensive list of functions and options that you can add to gain extra functionality in your current scanner.
New releases
Keep your scanner up to date with new features that are available when you upgrade to new software releases.
Operator Training
It’s essential that every new operator gets the proper training to operate the scanner.
MiCare Priority
Customers with MiCare service agreements are granted priority to our Helpdesk, our part-exchange and when booking service visits.
